support@polkatrip.com

Free worldwide shipping on all orders over $100.00

Common queries answered

Frequently asked Questions

Most orders ship within 1–2 business days. Delivery times vary by location—typically 3–7 days domestically

Unopened items can be returned within 30 days for refunds. Buyer covers return shipping unless the error was ours.

Contact us immediately with your order #! We’ll update your address if the order hasn’t shipped yet.

Check your inbox! You’ll get a tracking link via email as soon as your order ships.

Chat instantly with our team—click the 💬 icon in the bottom-right corner. Fastest response time!

Message live chat with your order # + correct address. We’ll update it ASAP.

International orders may face customs fees. Buyers are responsible for these charges. Check your local laws before ordering.

Most orders ship together if placed at the same time. You’ll get one tracking number for easy monitoring.

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